Terms of service

Welcome to Papa Paati website ("Website"). These Terms & Conditions ("Terms") govern your access to and use of our Website and services. By accessing, browsing, or purchasing from our Website, you agree to be bound by these Terms.

1. About Us

At Papa Paati, we craft snacks and sweets for mindful homes, nourishing both body and soul for everyone, everywhere.

2. Eligibility

By using this Website, you confirm that:

You confirm that you are 18 years of age or older, or that you are using the Website with the consent and supervision of a parent or legal guardian.
You confirm that you are legally capable of entering into a binding contract under applicable Indian laws.
You agree to be responsible for any use of the Website by minor dependents under your supervision.

3. Products & Availability

All products are subject to availability.
Product images are for illustrative purposes only; actual packaging or appearance may vary.
Colors and product appearance may differ based on your device, screen, and settings.
We do not guarantee that the product’s appearance or quality will exactly match what is shown online or meet individual expectations.
Product descriptions, pricing, and availability may be changed, limited, or discontinued at any time without prior notice

4. Pricing & Payments

All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
Prices, discounts, and promotions may change without prior notice.
The price charged is the one in effect at the time of the order and is shown in your order confirmation Email/Invoice/Bill/, or Notification.
Online prices may differ from those in physical stores or from third-party sellers.
Payments are processed through secure third-party payment gateways.
Papa Paati is not responsible for payment gateway failures or delays.
You must provide current, complete, and accurate purchase and payment information, including your email address, credit card details, and billing information.
By using your credit card, you warrant that the information provided is correct, that you are authorized to use it, and that all charges will be honored, including taxes, shipping, and handling fees.

5. Orders & Acceptance

Placing an order does not constitute acceptance; orders are confirmed only upon successful payment and order confirmation notification.
Papa Paati may cancel or refuse orders due to stock unavailability, pricing errors, suspected fraud, or if orders appear to be placed by resellers or distributors.
Orders may be limited per person, household, account, credit card, or shipping address.
You agree to keep your account and contact information up to date to complete transactions and receive notifications.
Product descriptions, availability, and packaging may change at any time without prior notice.
For more details on returns or cancellations, please refer to our Returns Policy.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to location or external factors.
Papa Paati is not liable for delays caused by courier partners or force majeure events.
Risk of loss passes to the customer upon delivery.

7. Optional Tools

You may have access to third-party customer tools as part of the Services.
Papa Paati does not monitor, control, or provide input on these third-party tools.
Access to these tools is provided “as is” and “as available”, without any warranties, representations, or endorsements.
Papa Paati is not liable for any issues or damages arising from your use of optional third-party tools.
Use of optional tools is entirely at your own risk, and you should review and approve the terms of the relevant third-party provider(s).
Papa Paati may introduce new features, tools, or services in the future, which will also be subject to these Terms of Service.

8. Third Party Links

Our Services may include content, products, services, or links provided by third parties.
Third-party links may direct you to websites not affiliated with Papa Paati.
We do not monitor, control, examine, or evaluate the content, accuracy, or practices of third-party websites or materials.
Accessing third-party websites or using their services is done at your own risk.
Papa Paati is not liable for any harm, loss, or damages arising from your access to or use of third-party websites, products, services, or content.
Before engaging in any transaction, you should review the policies and practices of the relevant third party.
Any complaints, claims, concerns, or questions regarding third-party products or services must be directed to the third party.
By submitting forms on our website, you consent to receive promotional calls or SMS messages from third-party platforms at the number you provide.

9. User Responsibilities

You agree to use the Website and Services lawfully and responsibly. You must not:

Use the Website or its content for any unlawful or malicious purpose.
Violate any applicable local, state, national, or international laws or regulations.
Provide false, misleading, or inaccurate information.
Infringe upon the intellectual property rights of Papa Paati or any third party.
Harass, abuse, insult, defame, threaten, discriminate against, or harm any person, including our employees.
Upload, transmit, or distribute any virus, malware, or other malicious code that may affect the Website or Services.
Interfere with, compromise, or circumvent the security features of the Website or related systems.
Collect, track, or misuse others' personal information.
Engage in spamming, phishing, scraping, crawling, or similar activities.
Impersonate any person or entity, or attempt to misrepresent your identity.
Reproduce, copy, sell, resell, or exploit any portion of the Services without authorization.
Use the Services in any manner that restricts or inhibits others from using or enjoying them.
Papa Paati reserves the right to suspend, disable, or terminate access to the Website or Services without prior notice if any of these responsibilities are violated.

10. Intellectual Property & Infringement

All content on this website—including text, images, graphics, logos, designs, page headers, button icons, scripts, videos, and service names—is the property of Papa Paati, its affiliates, or its content partners.
Applicable intellectual property laws protect this content.
You may not copy, reproduce, modify, distribute, display, publish, or use any part of the website or its content.
Prior written permission from Papa Paati is required for any commercial or non-commercial use.

11. Limitation of Liability

Papa Paati shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products, to the maximum extent permitted by law.

12. Errors, Inaccuracies & Information Disclaimer

Information on the Website or Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
Papa Paati reserves the right to correct errors, update information, or cancel orders if any information is found to be inaccurate, at any time and without prior notice, even after an order has been placed.
The content on this Website is provided for general information purposes only and should not be relied upon as the sole basis for making decisions.
Papa Paati does not guarantee the accuracy, completeness, or timeliness of the information available on the Website.
Any reliance on the information provided on the Website is at your own risk.
The Website may contain historical information, which is provided for reference only and may not be current.
Papa Paati may modify or update Website content at any time, but is not obligated to update all information.
It is your responsibility to monitor changes made to the Website.

13. Disclaimer of Warranties

All information provided through the Services is for general information purposes only.
We do not warrant the accuracy, completeness, reliability, or usefulness of any information available on the Services.
Any reliance on the information or content provided is entirely at your own risk.
The Services, products, and content are provided on an “as is” and “as available” basis.
We make no representations or warranties, whether express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, or non-infringement.
We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.
We do not warrant that results obtained from the use of the Services will be accurate or reliable.
The Services may be suspended, withdrawn, or discontinued at any time without prior notice.
Some jurisdictions may not allow certain warranty disclaimers; in such cases, applicable legal rights will prevail.

14. Limitation of Liabilities

To the maximum extent permitted by law, we shall not be liable for any injury, loss, claim, or damage arising from your use of the Services or products.
This includes, without limitation, direct, indirect, incidental, special, punitive, or consequential damages, including loss of profits or revenue, loss of savings, loss of data, and replacement costs.
We are not liable for any errors or omissions in content or for any loss or damage resulting from reliance on information, content, or products made available through the Services.
Liability is excluded whether the claim arises under contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.
Where applicable law does not permit full exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, partners, directors, officers, employees, agents, contractors, licensors, service providers, suppliers, and related parties.
This indemnity applies to any claims, losses, damages, liabilities, or expenses, including reasonable legal fees, arising from:

Your breach of these Terms of Service or any documents incorporated by reference.
Your violation of any applicable law or regulation.
Your infringement of the rights of any third party.
Your access to or use of the Services.

The Company will notify you of any indemnifiable claim, provided that failure to notify promptly will not relieve you of your obligations unless it causes material prejudice.
The Company may control the defense and settlement of such claims at your expense, including the selection of legal counsel.
No settlement imposing non-monetary obligations on you will be made without your consent, which shall not be unreasonably withheld.
You agree to cooperate fully in the defense of any indemnified claim, including providing relevant documents and information.

16. Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, it shall be enforced to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service.
Such determination shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

17. Assignment

You may not transfer, assign, or delegate these Terms or any of your rights or obligations without our prior written consent.
Any attempted assignment by you without consent shall be null and void.
We may assign, transfer, or delegate these Terms and our rights or obligations without notice or consent.

18. Termination

These Terms remain in effect unless and until terminated by you or by us.
You may terminate the Terms at any time by stopping use of the Services or notifying us.
We may terminate or suspend your access at any time and without notice if you breach or are suspected of breaching these Terms.
Upon termination, you remain liable for all amounts due up to the date of termination.
All obligations and liabilities incurred before termination shall survive termination.

19. Governing Law & Jurisdiction

These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of India.
The courts located in India shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms or the Services.
By using the Services, you consent to the jurisdiction and venue of such courts.

20. Changes to Terms

You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting changes on our website.
It is your responsibility to review the Terms periodically for any updates.
Where required by applicable law, we will notify you of material changes, and such changes will take effect on the date specified in the notice.
Your continued use of or access to the Website or Services after changes are posted constitutes your acceptance of the revised Terms.

21. Contact Information

For questions regarding these Terms, please contact:

Papa Paati Foods Pvt. Ltd.

Address:
294, new no.56, Kanakapura main road,
Jayanagar 7th block, Bengaluru - 560070, India

Email: connect@papapaati.com

Phone: +91-72593-72472